Privacy Policy

1. Who We Are

WPG-UK Ltd is the data controller for personal data collected through this website. We are registered in England & Wales. Company No. 15123239. Our registered address is 51 Southend Crescent, London, SE9 2SD. You can contact us at info@wpg-uk.co.

2. What Data We Collect

We may collect the following personal data when you use our website or contact us:

• — Name and contact details (email address, phone number)
• — Information you provide in enquiry or contact forms
• — Technical data (IP address, browser type, pages visited) via analytics tools
• — Communications you send to us by email or telephone

3. How We Use Your Data

We use your personal data to:

• — Respond to your enquiries and provide information about our services
• — Prepare and deliver quotations or project proposals
• — Fulfil contractual obligations where we have entered into an agreement with you
• — Improve and maintain our website and services
• — Comply with our legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR: legitimate interests (to respond to enquiries and manage our business); contract performance (where processing is necessary to fulfil a contract); and legal obligation (where required by law). Where we rely on legitimate interests, we have assessed that our interests do not override your rights and freedoms.

5. How We Share Your Data

We do not sell, rent or trade your personal data to third parties. We may share your data with trusted service providers (e.g. email hosting, website analytics) who process data on our behalf and are bound by data processing agreements. We may also disclose data where required by law or to protect our legal rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. Project and contractual records may be retained for up to 7 years in line with legal requirements.

7. Your Rights

Under UK GDPR, you have the right to:

• — Access the personal data we hold about you
• — Rectify inaccurate or incomplete data
• — Request erasure of your data (the "right to be forgotten")
• — Object to or restrict processing of your data
• — Request portability of your data
• — Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@wpg-uk.co.

8. Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Essential cookies required for the website to function are always active.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no internet transmission is completely secure and we cannot guarantee the security of data transmitted to us electronically.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update shown at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

WPG-UK Ltd
51 Southend Crescent, London, SE9 2SD
info@wpg-uk.co
+44 (0) 20 3633 1137